Company number: 04161147 

Website: https://campaigns.viva.org.uk 

Last updated: 26-11-2025 

1. Introduction 

Viva! Campaigns Limited (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, legally and transparently. This Privacy Policy explains how we collect, use, store and share your personal data when you visit campaigns.viva.org.uk or interact with us in any way related to our campaigns and fundraising projects. 

Viva! Campaigns Limited is a company limited by guarantee (Company No. 04161147) and is a separate legal entity from Viva! (Registered Charity 1037486). Although the organisations may collaborate operationally, each entity is independently responsible for its own data protection compliance. 

Please note: donations made to Viva! Campaigns Limited are not eligible for Gift Aid. 

This Privacy Policy applies specifically to Viva! Campaigns Limited and to data collected through campaigns.viva.org.uk. 

2. Who we are – Data Controller 

2. Who we are – Data Controller 

The Data Controller responsible for personal data processed through this website is: 

Viva! Campaigns Limited 

7 York Court, Wilder Street, 

Bristol BS2 8QH 

United Kingdom 

Email: privacy@viva.org.uk 

Viva! Campaigns Ltd is registered as a Data Controller with the ICO: https://ico.org.uk/ESDWebPages/Entry/ZA595464 

Viva! Campaigns Limited works closely with Viva! The Vegan Charity, which may process data on our behalf for administrative or operational purposes. However, Viva! Campaigns Limited remains responsible for all data collected via campaigns.viva.org.uk. 

3. What personal data we collect 

3.1 Information you provide directly 

  • Name 
  • Contact details (address, email, phone number) 
  • Donation information (amount, frequency, method of payment) 
  • Communication preferences 
  • Information submitted through forms, surveys or petitions 
  • Messages or enquiries 

3.2 Information we collect automatically 

  • IP address 
  • Device and browser information 
  • Pages visited and interactions 
  • Analytics identifiers 
  • Referral sources and UTM parameters 
  • Cookies and tracking data 

3.3 Information from third parties 

We may receive information from: 

  • Payment processors (e.g. Stripe, PayPal) 
  • Email and CRM systems 
  • Fundraising or petition platforms 
  • Social media and analytics providers 
  • Viva! The Vegan Charity (if you already support them) 

4. How we use your personal data 

We use your information to: 

  • Process and administer donations made to Viva! Campaigns Limited 
  • Respond to your enquiries 
  • Send administrative emails or acknowledgements 
  • Provide information about our campaigns and fundraising activity (if you have opted in) 
  • Improve our website, services and supporter experience 
  • Analyse fundraising performance and supporter engagement 
  • Ensure website and system security 
  • Meet legal and financial obligations 

We will only send you marketing communications if you have given your consent. 

5. Legal bases for processing 

We rely on the following lawful bases: 

  • Consent – for email marketing or campaign updates 
  • Contract – when processing your donation or fulfilling a request 
  • Legal obligation – for accounting, auditing or compliance requirements 
  • Legitimate interests – for service improvement, fraud prevention, and supporter analysis 

6. How we store and protect your data 

We take appropriate technical and organisational measures to ensure your information is kept secure. Data is stored on secure systems operated by us and trusted third-party providers. We retain information only as long as needed to fulfil the purposes outlined here and to comply with legal duties. 

7. Sharing your information 

We never sell your data. 

We may share personal information with: 

  • Viva! The Vegan Charity (shared administration and operational support) 
  • Secure payment processors 
  • Email, CRM and cloud service providers 
  • Analytics and tracking platforms 
  • Professional advisers (e.g. accountants) 
  • Regulators or authorities when legally required 

All third parties are required to safeguard your data and act only on our instructions. 

8. Cookies and tracking 

We use cookies and similar technologies to improve our website, analyse usage and personalise content. You can manage cookies via your browser settings. 

Link to Cookie Policy 

9. Your rights 

You have the following rights under UK GDPR: 

  • Access your data 
  • Request correction 
  • Request deletion 
  • Restrict processing 
  • Object to processing 
  • Withdraw consent 
  • Data portability (where appropriate) 

To exercise your rights, contact: privacy@viva.org.uk 

10. International data transfers 

If we transfer personal data outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses. 

11. External links 

Our website may link to other websites. We are not responsible for their content or privacy practices. 

12. Changes to this Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. 

13. Contact us 

For any questions relating to this Privacy Policy or data processing: 

Viva! Campaigns Limited 

7 York Court, Wilder Street, 

Bristol BS2 8QH 

United Kingdom 

Email: privacy@viva.org.uk